Customer Reviews and Testimonials For Green Line Taxis St Albans

Testimonials 4.2/5 based on 112 reviews

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IAN NICHOL

"On time, friendly service, clean car - would recommend "

COLIN GLADSTONE

"Excellent communication with driver thx"

MARCUS GILBERT

"The driver showed up in an electric car for a 2 hour trip then refused to take me because his car didn’t have enough range. I’d requested a saloon, not an electric car. He then wouldn’t call a replacement car for me and drove off, so I had to get the train instead. Could I please be refunded for the trip out? The return trip was fine, but having paid for both journeys and only being offered one I’m very unhappy with the service. "

MARCUS GILBERT

KIRSTY BORRAS

"Our driver was wonderful! Kept me updated with where he would be and how long he’d be considering he was picking us up from a very busy ascot. "

UCHE OGBUJI

"We had specifically booked one taxi for 6, and it was automatically switched to two cars. It worked out OK in the end, but I wish we had had clearer options if what we specifically asked for wasn't available."

MARK ROBERTS

"This was the first time that my boss has used your services - we will definitely be booking with yourselves again, for both business and personal use."

MARTIN HAWKE

"Taxi just a few minutes late, but driver did call before expected time to let me know eta, which I appreciate. "

PETE HALLETT

"Vehicle not as described- but everything else perfect"

RICARDA SCHOEPP

"Met in carpark due to long wait at border control"

LISA WHERRELL

"We got abandoned 20 miles away - mother and 2 kids after a concert in à place we didn't know. Took my money amd said it was my fault - never had such shocking treatment in my life. Never use them "

LYNDSAY ANDREWS

"The journey was booked over 4 weeks ago with a note to let the taxi company know this was for the Liam Gig at Knebworth. They called me two days before but I had to cut the call short so called them back, no answer. They then called me 3 hours before pick up to tell me that couldn’t guarantee our 11.30pm pick up from Knebworth. When I asked why, they said because they have a busy schedule. Having booked some 4 weeks ago, I suggested that my booking should be honoured within their schedule and I asked for an explanation. It became apparent that they didn’t want to pick us up from Knebworth and made it very difficult to continue the conversation without clear explanation as to why they were cancelling. In the end, they ended the call, very unprofessional. I have since read their review which suggests that the fee was too low. They didn’t mention this once during our call. I would not recommend this taxi firm. I will await my full refund for a journey that didn’t take place."

LYNDSAY ANDREWS

SUFIA

"I was charged an extra £15.00 on top of what had been quoted. I was only told an hour before our collection time and told that as it was a bank Holiday I would be charged an extra £15.00 I felt forced into this as I had no other means of getting home with 4 other family members and one who is disabled with a wheelchair. I would have happily paid if it had been quoted at the time of booking."

SUFIA TALUKDAR

JULIANE KLEIN

"I did use your company for the first time as the Uber app had some technical problems and I couldn't reserve ahead of time with them for my early flight. Quick and easy booking, great email communication and price just slightly more expensive than Uber. "

DENNIS HOLMER

"Nope"

NICHOLAS NEOCLEOUS

"Excellent service"

DEBORAH WILSON

"Changed the time to suit us "

PAUL SUART

"Great service. I tipped driver cash. "

ANDREW CONNOR

"Driver was excellent "

RICHARD KARAT

"I have just completed a customized taxi trip with Green Line Taxi of St. Albans. I am 100% satisfied! I would like to provide the strongest possible recommendation for this taxi company. Before my trip they were very attentive by phone and email in answering my questions. The driver arrived on time. During the drive, he provided information about the local area that was of great interest. I am very grateful for the service provided. Thank you!"

STEVEN ROBERTSON

"The experience with the taxi company was excellent. The Taxicode site however is very poor. The website does not work properly on a mobile device, I have not yet received a journey receipt (even though I have requested it be resent - to no avail) and the invoices produced look like something knocked up in Word and are hardly something I can use for an expense claim."

JENNIFER TIMS

"Ease of booking, reliable service, very professional driver. "

MALCOLM BAKER

"The vehicle could have been tidier otherwise it was a good experience and journey."

ROBERT LOGAN

"Reliable and friendly driver. Tip already given."

TIM WARD

"Super experience, friendly driver, easy booking"

JACOB SMITH

"No issues"

JOANNE FLOWER

"Excellent service "

NICK SHERRIFF

"Very pleased with everything "

KAREN TAYLOR

"Fabulous car and friendly driver. Will definitely use again. "

JOHN WILLBOURNE

"Morning driver was about 30 mins late, but car clean and comfortable and Congestion Charge was avoided! Evening driver was on time, car was clean and comfortable, but again the Congestion Charge was avoided. I gave each driver a £5 tip."

KRISZTINA PAKOZDY

"Great service, on time. "

HOLLY BLY

"From start to finish , ease of booking , My very lovely polite driver arrived on time , with a call and email too, would use again "

JOHN HILL

"Excellent service. Tip given to driver already."

KIM RYAN

"We were expecting one 6-8 seater vehicle so we could travel together. There were two vehicles for both journeys to and from the destinations.The drivers were polite and drove well but were half an hour late for the return journey. We were cold and wet when we arrived home. "

ALBERT CHUNG

"I completed the ride without any drama. Very nice service and very nice driver!"

JAMIE HAWORTH

"He stopped at the other end of my street instead of outside my house which is not great but not the problem. The problem is that despite me telling him we have plenty of time, he drove like an idiot. Every time he went round a corner I had to hold my bag on the seat next to me or it would have gone flying and his breaking was far too late and very jerky. "

JAMIE HAWORTH

MELANIE MARSH

"Very friendly and efficient. Knew an alterative route to avoid the traffic and kept us informed about the route."

HELOISA CAIUBY

"excellent!"

MATHEW DUNN

"Was all good"

CAROLYN MORGAN

"Apparently the first driver got a flat tyre - this was 10 minutes after the time booked. The next driver was supposed to be less than 10 minute away but when I rang after 15 minutes was then two minutes away. He eventually arrived nearly 45 minutes late. Luckily, my surgeon was also late so I did not miss my appoinment. I did feel that drivers were only contacted after I rang, rather than when they reported a problem "

ALEX MCPHERSON

"Nobody turned up. Please refund me "

ALEX MCPHERSON

"Nobody turned up. Had to get an Uber. Please refund me. "

MARK WAINWRIGHT

"Thank you - easy journey"

CATHY SWEENEY

"Happy with service "

DAN ARNOLD

"Great driver but not the car I ordered"

BRIDGET PEARCE

"Excellent service and communication despite problems with fuel and vehicle type."

CLEMENTINE THEODOROU

"My taxi never arrived even though he said he had. No where to be found on the road! Want a refund!! "

LAURA ÃNGELA ORTIZ COLLADO

"Really nice driver and journey, thanks"

MARK HERBERT

"All Good"

DAN REGAN

"Was about 40 minutes late"

JADE MAYALL

"Was late picking up. Did apologise which was fine but it would’ve been a nightmare if we had to be somewhere on time. "

LAURENCE RADFORD

"15 minutes late first trip with no advance message."

HELEN FRYER

"I ordered a minibus so that the whole party could travel together but was forced to use 2 standard cabs which detracted from the fun of the trip Tip given to both drivers"

JAN HARRIS

"on time - very professional - friendly - highly recommend "

LISA HAY

"."

ELIZABETH WEBB

"Reliable and efficient. Thank you. "

THOMAS KRAEHENBUEHL

"…"

JENNY FLETCHER

"Tip will be given after next journey. Good service."

SUE WILLIAMS

"Very good service, helpful and polite would use again, left tip with driver"

JAYNE BROWN

"The driver didn’t meet and greet"

LUCY TANSLEY

"Really friendly and prompt. Lovely experience. "

JAYNE BROWN

"There was no meet and greet inside the airport terminal and we had to wait outside in the rain to be picked up. The vehicle sent wasn’t big enough for all our stuff, which was why I booked a large one and we had to put two items into another cab. Really disappointing."

JAYNE BROWN

DANIEL AWERE

"Good service"

FREDDIE HEWITT

"Driver was 15 mins late but arrived to my destination on time"

SALLY IMBER

"VERY PLEASED"

CHARLOTTE ROBINSON

"Driver was prompt, pleasant and helpful. We thought he took a long route to Luton Airport."

PETER FINCH

"Nice drive. Pleasant driver. Overall good. Will use you again."

JODI WESTON

"Excellent service. "

CARL BARKER

"Arrived on time & was friendly throughout my journey "

CAROL MILLER RICHARDS

"Lovely driver. Chose a pleasant route on the way back. Would use again"

ROBERT WATSON

"Was just late - no explanation given"

STEPHAN

"Punctual and smooth journey. "

MARIA PUTNOKINE

"I had a very nice jurney with a very nice driver. Thank you."

NICOLAS KRAL

"Good, we were moving a package on short notice and all worked well."

MARK WAPLES

"Good service. Only a couple of minutes late, no issue "

DAVID JACKSON

"Didnt need the trip in the end but customer services were awesome in dealing and handling the rescheduled trip"

MICHAEL PARK

"No issues, friendly driver "

ANTHONY WILLIAMS

" Great service"

RICHARD SLOGGETT

"Flight was late by about 35 mins, but driver did not arrive for over 15 minutes after landing. Frustrating"

PHIL JAMES

"Prius instead of estate but luggage fit was ok"

CAROLINE TURL

"Excellent service. Driver was early on both occasions"

SALLAH HARISHA

"Very good "

HANELLE MULLER

" ."

HENRY BOYD

"All good."

LIAM KELLY

"Slighty delayed on picking me up for outward journey. But on time for pick up on inward bound. Friendly and efficient. "

SIMON CLARK

"All good"

ELIS ALLSOPP

"Relaxed and smooth ride, perfect for the early morning start"

MANOKA DE SILVA

"Good service "

KEITH CLYDESDALE

"-"

GORDON TOLMAN

"good driver who arrived 3 minutes early.Allo very good."

BOB SPARKES

"was very upset to be charged £1.50 for an sms call i never wanted . i didn't click the box for this and it was not easy to complain about it as the no given did not work .. so the driver never got a tip as i think i more than paid for it ...the sms charge must be more easily cancelled as the email was more than enough ..."

SYLVAIN LOUBERY

"At the time when the driver was supposed to arrive, I got a call from the company saying that the driver was one hour late. I had to insist and to explain that this was unacceptable and that I would in consequence miss my flight; the person at the company then took ten minutes to find a solution, and I had a car fifteen minutes after that. I got my flight in the end, and there was no major harm done... but this was a very stressful experience, and it puts into question the reliability of the company."

ANDREW RAINHARTZ

"All ok."

VANESSA HORNE

"Very smooth and hassle free process from start to finish - pleasant driver who gave me plenty of warning he was arriving "

ROBERT DUMITRACHE

"Really good "

ROGER DANCE

"Good service, driver was there 5 minutes early for both pick up and return. Would use again."

ANUCHIT JITTRATHANAKUL

"Nice car and driver. So worth it."

ALEX HARLOW

"Booking was fine. "

KEITH MOODY

"A very good service"

DANIEL WILLINGHAM

"Dreadful service. No driver turn up so I had to call the company who assured me a driver was on its way. 5 minutes passed and no driver, 10 minutes passed and no driver. Eventually a very rude driver turn up almost blaming me for not booking a local company!! I didn’t book any particular company. I booked a service through and app. I tried to call the company in the number advertised on the confirmation but despite being first on the queue I was just left on hold so eventuallty I put the phone down. Dreadful service!!!"

ANTONIOS KOUMIS

"Excellent service, highly recommended. "

RIGA JESKE

"Overall, unfortunately, the experience was not very good. The driver was friendly, but he was about 15 minutes late. He did phone to ask where we were, but at that point was still about 20 minutes away. The vehicle was not up to standard. It was very old and the windows and doors did not seal properly so it was 'drafty' to put it mildly and in addition there was a complete absence of heating. We had to take out warm clothes from our suitcases to keep ourselves warm. Frankly, it was unacceptable. When booking, the site recommends an upgrade for an added £13, but we don't see why customers should pay this to get a journey of a reasonably acceptable standard. We are minded to use the service again, but would hope that the vehicles in this price category are suitable and fit for the purpose of service customer pay for. Thank you."

BALáZS TAKáCS

"The driver was on time and we had a pleasant journey."

JONATHAN FAIS

"On time , easy driving and nice talk "

STEFAN E

"Excellent service! Car was upgraded to Mercedes as well, i guess due to no minicab availability."

MARTA DREW

"Very good service"

TOMMY YORKSHIRE

"Great service green line taxi st.albans."

JONATHAN CULVERHOUSE

"Very bad experience. Driver 25 minutes late. We missed our train, and nearly missed our flight. Won’t be using you again. "

IAN NICHOL

"On time, friendly service, clean car - would recommend "

COLIN GLADSTONE

"Excellent communication with driver thx"

MARCUS GILBERT

KIRSTY BORRAS

"Our driver was wonderful! Kept me updated with where he would be and how long he’d be considering he was picking us up from a very busy ascot. "

UCHE OGBUJI

MARK ROBERTS

"This was the first time that my boss has used your services - we will definitely be booking with yourselves again, for both business and personal use."

MARTIN HAWKE

"Taxi just a few minutes late, but driver did call before expected time to let me know eta, which I appreciate. "

PETE HALLETT

"Vehicle not as described- but everything else perfect"

RICARDA SCHOEPP

"Met in carpark due to long wait at border control"

LISA WHERRELL

"We got abandoned 20 miles away - mother and 2 kids after a concert in à place we didn't know. Took my money amd said it was my fault - never had such shocking treatment in my life. Never use them "

LYNDSAY ANDREWS

SUFIA

SUFIA TALUKDAR

JULIANE KLEIN

DENNIS HOLMER

"Nope"

NICHOLAS NEOCLEOUS

"Excellent service"

DEBORAH WILSON

"Changed the time to suit us "

PAUL SUART

"Great service. I tipped driver cash. "

ANDREW CONNOR

"Driver was excellent "

RICHARD KARAT

STEVEN ROBERTSON

JENNIFER TIMS

"Ease of booking, reliable service, very professional driver. "

MALCOLM BAKER

"The vehicle could have been tidier otherwise it was a good experience and journey."

ROBERT LOGAN

"Reliable and friendly driver. Tip already given."

TIM WARD

"Super experience, friendly driver, easy booking"

JACOB SMITH

"No issues"

JOANNE FLOWER

"Excellent service "

NICK SHERRIFF

"Very pleased with everything "

KAREN TAYLOR

"Fabulous car and friendly driver. Will definitely use again. "

JOHN WILLBOURNE

KRISZTINA PAKOZDY

"Great service, on time. "

HOLLY BLY

"From start to finish , ease of booking , My very lovely polite driver arrived on time , with a call and email too, would use again "

JOHN HILL

"Excellent service. Tip given to driver already."

KIM RYAN

ALBERT CHUNG

"I completed the ride without any drama. Very nice service and very nice driver!"

JAMIE HAWORTH

MELANIE MARSH

"Very friendly and efficient. Knew an alterative route to avoid the traffic and kept us informed about the route."

HELOISA CAIUBY

"excellent!"

MATHEW DUNN

"Was all good"

CAROLYN MORGAN

ALEX MCPHERSON

"Nobody turned up. Please refund me "

ALEX MCPHERSON

"Nobody turned up. Had to get an Uber. Please refund me. "

MARK WAINWRIGHT

"Thank you - easy journey"

CATHY SWEENEY

"Happy with service "

DAN ARNOLD

"Great driver but not the car I ordered"

BRIDGET PEARCE

"Excellent service and communication despite problems with fuel and vehicle type."

CLEMENTINE THEODOROU

"My taxi never arrived even though he said he had. No where to be found on the road! Want a refund!! "

LAURA ÃNGELA ORTIZ COLLADO

"Really nice driver and journey, thanks"

MARK HERBERT

"All Good"

DAN REGAN

"Was about 40 minutes late"

JADE MAYALL

"Was late picking up. Did apologise which was fine but it would’ve been a nightmare if we had to be somewhere on time. "

LAURENCE RADFORD

"15 minutes late first trip with no advance message."

HELEN FRYER

"I ordered a minibus so that the whole party could travel together but was forced to use 2 standard cabs which detracted from the fun of the trip Tip given to both drivers"

JAN HARRIS

"on time - very professional - friendly - highly recommend "

LISA HAY

"."

ELIZABETH WEBB

"Reliable and efficient. Thank you. "

THOMAS KRAEHENBUEHL

"…"

JENNY FLETCHER

"Tip will be given after next journey. Good service."

SUE WILLIAMS

"Very good service, helpful and polite would use again, left tip with driver"

JAYNE BROWN

"The driver didn’t meet and greet"

LUCY TANSLEY

"Really friendly and prompt. Lovely experience. "

JAYNE BROWN

DANIEL AWERE

"Good service"

FREDDIE HEWITT

"Driver was 15 mins late but arrived to my destination on time"

SALLY IMBER

"VERY PLEASED"

CHARLOTTE ROBINSON

"Driver was prompt, pleasant and helpful. We thought he took a long route to Luton Airport."

PETER FINCH

"Nice drive. Pleasant driver. Overall good. Will use you again."

JODI WESTON

"Excellent service. "

CARL BARKER

"Arrived on time & was friendly throughout my journey "

CAROL MILLER RICHARDS

"Lovely driver. Chose a pleasant route on the way back. Would use again"

ROBERT WATSON

"Was just late - no explanation given"

STEPHAN

"Punctual and smooth journey. "

MARIA PUTNOKINE

"I had a very nice jurney with a very nice driver. Thank you."

NICOLAS KRAL

"Good, we were moving a package on short notice and all worked well."

MARK WAPLES

"Good service. Only a couple of minutes late, no issue "

DAVID JACKSON

"Didnt need the trip in the end but customer services were awesome in dealing and handling the rescheduled trip"

MICHAEL PARK

"No issues, friendly driver "

ANTHONY WILLIAMS

" Great service"

RICHARD SLOGGETT

"Flight was late by about 35 mins, but driver did not arrive for over 15 minutes after landing. Frustrating"

PHIL JAMES

"Prius instead of estate but luggage fit was ok"

CAROLINE TURL

"Excellent service. Driver was early on both occasions"

SALLAH HARISHA

"Very good "

HANELLE MULLER

" ."

HENRY BOYD

"All good."

LIAM KELLY

"Slighty delayed on picking me up for outward journey. But on time for pick up on inward bound. Friendly and efficient. "

SIMON CLARK

"All good"

ELIS ALLSOPP

"Relaxed and smooth ride, perfect for the early morning start"

MANOKA DE SILVA

"Good service "

KEITH CLYDESDALE

"-"

GORDON TOLMAN

"good driver who arrived 3 minutes early.Allo very good."

BOB SPARKES

SYLVAIN LOUBERY

ANDREW RAINHARTZ

"All ok."

VANESSA HORNE

"Very smooth and hassle free process from start to finish - pleasant driver who gave me plenty of warning he was arriving "

ROBERT DUMITRACHE

"Really good "

ROGER DANCE

"Good service, driver was there 5 minutes early for both pick up and return. Would use again."

ANUCHIT JITTRATHANAKUL

"Nice car and driver. So worth it."

ALEX HARLOW

"Booking was fine. "

KEITH MOODY

"A very good service"

DANIEL WILLINGHAM

ANTONIOS KOUMIS

"Excellent service, highly recommended. "

RIGA JESKE

BALáZS TAKáCS

"The driver was on time and we had a pleasant journey."

JONATHAN FAIS

"On time , easy driving and nice talk "

STEFAN E

"Excellent service! Car was upgraded to Mercedes as well, i guess due to no minicab availability."

MARTA DREW

"Very good service"

TOMMY YORKSHIRE

"Great service green line taxi st.albans."

JONATHAN CULVERHOUSE

"Very bad experience. Driver 25 minutes late. We missed our train, and nearly missed our flight. Won’t be using you again. "

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Testimonials 4.2/5 based on 112 reviews